We offer authentic cloud communication solutions to ensure an efficient communication between your customers and your business.

We offer you cloud telephony solutions with cost-effective features.

We offer smart & flexible cloud communication solutions to ensure efficient communication between your customer and your business.

Click to Call

Using Ofabi – callers do not have to punch in the numbers manually. Click to call facility thus reduces the time to reach customers thereby increasing efficiency.

Auto Dialer

Autodialer facility increases connect rates avoiding manual intervention, thus significantly enhancing more customer engagement.


For business who would require customers to reach back using missed call service can avail of our customizable interactive voice response system, which can give a completely new professional experience.

Lead Management

Efficient system to capture and track all customer interactions thus providing a perfect overview of the total customer base.

Missed Call Service

The missed call service is used as an efficient system for customers to reach back and here the deployment of manpower would be only 25% compared to traditional live answering contact center thus saving cost.

CRM Integration

Ofabi can be seamlessly integrated with leading CRM’s and Helpdesk applications. What makes Ofabi different is that even without integration Ofabi acts a standalone CRM with all basic requirements.

Customized Dashboard

Dashboard facility gives a complete insight on the metrics at once; it is a powerful analytical tool that helps you monitor to perfection.

Reports and Recording

Monitor and analyze all customer data with agent interaction from a single report system. Recordings are also made available on every interaction for quality control.

We help you automate and schedule your business communications. Create an agile and efficient enterprise using our cloud telephony services.

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